Operations

• Provides escrow services for residential and commercial resale, new construction, refinance, relocation and timeshare transactions
• Responsible for overseeing real estate transactions by directly managing an operational team throughout the closing process
• Accountable for operational performance
• Manages escrow operational team(s) and oversees processes related to the initiation or closing of escrows
• Partners with and acts as a liaison between groups to ensure that compliance, policy adherence, production goals, and timelines are met
• Manages individual contributors and/or supervisors
• Accountable for the performance and results of a team within area of specialty
• Assesses departmental priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
• Applies understanding of the business and how own area integrates with others to achieve departmental objectives
• Reviews the team’s ability to achieve service, quality and timeliness of objectives
• Identifies and solves technical and operational problems; understands broader impact across the department
• Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
• Performs all other duties as assigned by management

Escrow Operations Manager

Job Level

About the role

Requirements

Applicant Tracking System Keywords

Soft skills

Certifications