Customer Service Representative II
Stericycle
full-time
Posted on:
Location Type: Office
Location: Dublin • 🇮🇪 Ireland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- As part of a busy transport team, responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices.
- Working a 40-hour week over 4 days and acting as a key point of customer contact.
- Expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
- Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
- Ensure that no material is left in the console.
- Replace the console bag with an empty bag and lock the console.
- Take material directly to the shredder truck and proceed to shred.
- Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
- Immediately upon completion of the shredding locate the client's for signature. Give and explain certificate of destruction to client. Record time shred was completed.
Requirements
- Junior and Leaving Certificates.
- Relevant driving experience and a Class C licence, along with a full driver CPC card.
- The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
- Excellent customer service skills and plenty of flexibility around working hours.
- Ability to read and understand client information sheets.
- Ability to write clear messages on daily reporting sheets.
Benefits
- Contributory Pension Scheme
- Life Insurance
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
heavy liftingdocumentation reconciliationcertificate of destruction issuanceshredding operation
Soft skills
customer serviceflexibilitycommunicationattention to detail
Certifications
Class C licencefull driver CPC cardJunior CertificateLeaving Certificate