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About the role
Key responsibilities & impact- Support program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economics
- Partner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metrics
- Execute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-making
- Identify gaps in performance and works with cross-functional partners to drive improvements
- Contribute to the development of business cases for program initiatives, investments, or optimizations
- Facilitate coordination across Sales, CS, Learning, and Ops to ensure teams are aligned on program priorities
- Support integrated planning processes across functions to drive cohesive execution
- Identify and escalates risks, misalignment, or tradeoffs impacting program outcomes
- Help drive accountability across teams for delivering against shared goals
- Support coordination with instructors, SMEs, and other stakeholders for key initiatives and B2B opportunities
- Prepare program performance updates, risks, and insights for senior leadership reviews
- Partner with leadership on external stakeholder interactions (e.g., accreditors, regulators, trade associations)
- Contribute program insights to resource allocation and prioritization discussions
Requirements
What you’ll need- You have 7+ years of experience, including in an operational role at a high-growth startup
- You are passionate about helping students change their lives through access to education
- You thrive in a fast-paced, ambiguous environment
- You are highly analytical, taking a structured approach to breaking down complex problems
- You have excellent communication skills that reflect in clear and concise writing and presenting
- You are an expert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levels
- You are willing to do whatever it takes to get the job done successfully and maintain a high bar for execution
- You learn quickly through experimentation
Benefits
Comp & perks- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
ATS Keywords
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Soft Skills
analyticalcommunicationcollaborationleadershipproblem-solvinginfluenceexecutionadaptabilitycoordinationstakeholder management