Manager, Solutions Engineering

Stellar Development Foundation

Lead Stellar’s Solutions Engineering team to empower enterprise partners in blockchain integrations and solutions. Oversee programs from discovery to production, ensuring quality and scalability.

Posted 4/14/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $172,000 - $258,000 per yearWebsite

About the role

Key responsibilities & impact

Own and continuously refine Stellar’s Solutions Engineering program, including engagement models, partner tiering, and escalation paths.
Build, manage, mentor, and grow a team of Solutions Architects and Solutions Engineers, composed of both in-house team members and certified external collaborators.
Lead end-to-end technical partner engagements, from early discovery and solution design through production launch and ongoing support.
Serve as a senior technical escalation point for high-tiered partners, engaging directly when integrations require deeper architectural guidance or cross-functional coordination.
Provide hands-on architectural leadership, including:
Guiding system and integration design for complex or non-standard use cases.
Reviewing proposed architectures and technical trade-offs.
Helping derisk integrations through design reviews, targeted prototyping, or technical deep dives.
Set and uphold a high technical quality bar for enterprise integrations, ensuring solutions are secure, scalable, maintainable, and future-proof.
Collaborate closely with the Product and Engineering teams to surface recurring partner needs and tooling gaps, and inform roadmap prioritization based on real-world enterprise usage.
Design and scale repeatable engagement models, including partner tiering, SLAs, documentation standards, and feedback loops that allow the program to scale without sacrificing quality.
Oversee hiring, onboarding, training, and certification program for solutions engineers, both internally and across the Stellar partner ecosystem.
Represent SDF in strategic partner conversations, deep technical reviews, and selective onsite engagements with enterprise partners.
Continuously improve the Solutions Engineering program based on learnings from live integrations, postmortems, and evolving partner needs.

Requirements

What you’ll need

Significant experience leading customer-facing engineering or solutions teams, ideally in blockchain, fintech, or financial infrastructure.
A strong technical background that enables you to lead architectural discussions, evaluate system-level trade-offs, and guide complex integrations, even if you are not writing production code on a daily basis.
Experience managing multi-disciplinary teams, such as Solutions Architects, Forward-Deployed Engineers, Partner Engineers, or similar roles.
Comfort operating in ambiguous, fast-evolving environments, where you are expected to help define structure, process, and best practices.
Excellent written and verbal communication skills, with the ability to translate between partner needs, technical constraints, and internal engineering and product priorities.
Experience working directly with enterprise or institutional partners, including senior technical stakeholders.
Willingness to travel occasionally for partner engagements.
A strong sense of ownership and accountability for program outcomes, not just individual engagements.
Bonus Points if: You have experience with blockchain systems, distributed ledgers, or financial market infrastructure.
You have worked in a forward-deployed or embedded engineering model.
You have experience designing or running certification, training, or partner enablement programs.
You have contributed to open-source or ecosystem-driven platforms.

Benefits

Comp & perks

Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents
Flexible time off + 15 company holidays including a company-wide holiday break
Up to 12 weeks of paid parental leave for both non-birthing and birthing parents, as well as up to 14 weeks of paid pregnancy leave for birthing parents
Gym reimbursement ($80 per month)
Life & ADD (up to $50K)
Short & Long term disability
401K with 4% match
Health & Dependent Care FSA Accounts
Commuter benefits with $250/month employer contribution
Health Savings Account (HSA) with monthly employer contribution
Family building benefits through Kindbody
Wellbeing benefits (One Medical, Rightway, Headspace)
L&D budget of $1,500/year
Daily lunch and snacks in office
Company retreats

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

architectural designsystem integrationtechnical trade-offsprototypingdesign reviewsenterprise integrationsblockchain systemsdistributed ledgersfinancial market infrastructurecertification programs

Soft Skills

leadershipmentoringcommunicationaccountabilityproblem-solvingcollaborationadaptabilitycustomer-facingownershipprocess definition