Stella Stays

Product Manager

• Understand users & problems
• Support user interviews and discovery with internal teams (operations, revenue, support, finance, etc.) and occasionally with guests.
• Help map existing workflows in the PMS, identify pain points, and manual steps.
• Turn feedback into structured problem statements and options, for review with the Product Manager.
• Manage part of the backlog within an agreed roadmap
• Take responsibility for a subset of the roadmap defined with and approved by the Product Manager.
• Help prioritise tasks and features based on impact on operational efficiency, under PM guidance.
• Maintain a clear backlog in Jira, keeping stakeholders informed on status and next steps.
• Draft PRDs / specs with user stories and acceptance criteria, then refine them with the Product Manager and Engineering.
• Collaborate closely with Engineering
• Support QA UAT: check features against acceptance criteria and loop in the Product Manager for final sign-off where needed.
• Help define and track success metrics, particularly around operational efficiency (time to complete tasks, manual steps, error rates, ticket volumes).
• Use tools like Google Analytics and internal dashboards to monitor performance and spot issues.
• Prepare data-backed insights and recommendations for the Product Manager to support roadmap and prioritisation decisions.
• Create and maintain clear documentation: specs, release notes, process changes, internal guides.

Junior Product Manager