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L3 Support, Java
Stefanini LATAMApplication Support Engineer providing incident support in the financial sector. Involves application launches and post-implementation checks.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in application support, incident management, and disaster recovery evaluations, while maintaining effective communication and customer service skills. Proficient in using problem management tools and optimizing workflows in production environments.
Highest-signal resume keywords
Application SupportIncident ManagementService NowDisaster Recovery EvaluationCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident Management ProceduresApplication Support ConceptsRisk AnalysisVulnerability IdentificationPost-Implementation ChecksTechnical Documentation DevelopmentProcess Improvement ParticipationWorkflow Optimization
Soft Skills
Communication SkillsInterpersonal SkillsDiplomacyTeam CollaborationOrganizational Skills
Tools & Technologies
Service NowProblem Management Tools
Industry Keywords
Financial Products UnderstandingProduction EnvironmentsTechnical Support
About the role
Key responsibilities & impact- Soporte, monitoreo y atención de incidentes en ambientes productivos
- Participar en las evaluaciones de recuperación de desastres
- Participar en lanzamientos de aplicaciones, desde su desarrollo, evaluación e implementación hasta la producción
- Realizar comprobaciones postimplementación de disponibilidad de servicios
- Desarrollar y mantener documentación de soporte técnico
- Analizar las aplicaciones para identificar riesgos, vulnerabilidades y problemas de seguridad
Requirements
What you’ll need- Conocimiento básico o interés por los procedimientos y conceptos de soporte de aplicaciones
- Participación en algunas áreas de mejoras de procesos
- Experiencia previa o interés en procedimientos y prácticas de soporte en ambientes productivos
- Conocimiento comercial básico/comprensión de los productos financieros
- Conocimiento/experiencia en herramientas de administración de problemas e incidentes cómo Service Now
- Habilidades de comunicación y diplomacia desarrolladas para persuadir e influenciar
- Excelentes habilidades de servicio al cliente, interpersonales y de comunicación
- Optimización de flujos de Trabajo
- Demuestra de manera constante habilidades de comunicación escrita y verbal clara y concisa en inglés
- Conocimiento de herramientas para realizar seguimiento e informes de problemas
- Ser un miembro versátil del equipo
- Capacidad para compartir información de manera efectiva con otros miembros del equipo de soporte y con otros equipos de tecnología
- Capacidad para planificar y organizar la carga de trabajo
- Capacidad para comunicarse adecuadamente con las partes interesadas correspondientes.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Stefanini LATAM Website LinkedIn All Job Openings 10,000+ employees Founded 1987 💼 Consulting 📦 Logistics 📣 Marketing Consulting
- Logistics
- Marketing Stefanini LATAM is a technology solutions provider with over 30 years of experience in digital transformation. The company focuses on integrating innovative technological solutions for businesses to enhance their operational models and customer experiences through automation, artificial intelligence, cybersecurity, and data analytics. Stefanini collaborates with clients to identify opportunities for optimization and growth, ensuring that businesses can adapt to the evolving digital landscape effectively. L3 Support, Java Job not on LinkedIn 🔥 51 minutes ago 🏢🏡 Mexico City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔙 Backend Engineer 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Soporte, monitoreo y atención de incidentes en ambientes productivos
- Participar en las evaluaciones de recuperación de desastres
- Participar en lanzamientos de aplicaciones, desde su desarrollo, evaluación e implementación hasta la producción
- Realizar comprobaciones postimplementación de disponibilidad de servicios
- Desarrollar y mantener documentación de soporte técnico
- Analizar las aplicaciones para identificar riesgos, vulnerabilidades y problemas de seguridad 🎯 Requirements
- Conocimiento básico o interés por los procedimientos y conceptos de soporte de aplicaciones
- Participación en algunas áreas de mejoras de procesos
- Experiencia previa o interés en procedimientos y prácticas de soporte en ambientes productivos
- Conocimiento comercial básico/comprensión de los productos financieros
- Conocimiento/experiencia en herramientas de administración de problemas e incidentes cómo Service Now
- Habilidades de comunicación y diplomacia desarrolladas para persuadir e influenciar
- Excelentes habilidades de servicio al cliente, interpersonales y de comunicación
- Optimización de flujos de Trabajo
- Demuestra de manera constante habilidades de comunicación escrita y verbal clara y concisa en inglés
- Conocimiento de herramientas para realizar seguimiento e informes de problemas
- Ser un miembro versátil del equipo
- Capacidad para compartir información de manera efectiva con otros miembros del equipo de soporte y con otros equipos de tecnología
- Capacidad para planificar y organizar la carga de trabajo
- Capacidad para comunicarse adecuadamente con las partes interesadas correspondientes. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Java, IBM Sterling B2B Integrator 🕒 4 days ago GFT Technologies 10,000+ employees 💼 Consulting 🛡️ Insurance 🔒 Cybersecurity Website LinkedIn All Job Openings Developer using IBM Sterling B2B Integrator focusing on banking application updates and configurations. Involves various projects with end-to-end processes and requires significant Java skills. 🏢🏡 Mexico City – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔙 Backend Engineer 🗣️🇪🇸 Spanish Required ElasticSearch Java Jenkins JUnit Maven Mockito Oracle Spring Java Developer 🕒 5 days ago GFT Technologies 10,000+ employees 💼 Consulting 🛡️ Insurance 🔒 Cybersecurity Website LinkedIn All Job Openings JAVA LRBA Developer responsible for backend application configurations and multi-project engagement. Requires strong Java proficiency and experience with REST services. 🏢🏡 Mexico City – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔙 Backend Engineer 🗣️🇪🇸 Spanish Required ElasticSearch Java Jenkins JUnit Maven Mockito Oracle Spring Software Engineer II – JavaScript, TypeScript 🕒 July 16 Honeywell 10,000+ employees 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings Develop frontend features using React and TypeScript for Honeywell's cloud-based security solutions. Collaborate with the engineering team in a flexible hybrid environment. 🏢🏡 Mexico City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔙 Backend Engineer AWS Azure Cloud Google Cloud Platform JavaScript Jest Node.js React TypeScript Software Engineer II, JavaScript, TypeScript 🕒 July 16 Honeywell 10,000+ employees 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings Software Engineer developing frontend features for cloud-based security solutions using React and TypeScript. Collaborating with teams to ensure robust and efficient application performance. 🏢🏡 Mexico City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔙 Backend Engineer AWS Azure Cloud Google Cloud Platform JavaScript Jest Node.js React TypeScript Software Engineer Back-End II 🕒 July 9 Etsy 1001 - 5000 🛍️ eCommerce 🏪 Marketplace 🛒 Retail Website LinkedIn All Job Openings Software Engineer II responsible for Backend/API in a multidisciplinary app development team. Collaborating with cross-functional teams to drive app growth for Etsy, a global marketplace. 🏢🏡 Mexico City – Hybrid 💰 Post-IPO Equity on 2017-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔙 Backend Engineer Java JavaScript Node.js PHP Python Ruby View More Backend Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs