Stefanini Brasil

Mid-level Support Analyst – International Units

Stefanini Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Osasco • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

Tech Stack

Linux

About the role

  • Technical support for Windows and Linux workstations and servers;
  • Diagnosis and resolution of technical issues;
  • Interaction with local teams and external vendors;
  • Work in a corporate environment with a focus on security and reliability.

Requirements

  • Required competencies include: discipline, accountability, a sense of urgency, commitment, responsibility, and the ability to diagnose and resolve problems
  • Be patient, know how to listen and explain complex concepts verbally or in writing to both technical and non-technical audiences
  • Be ethical, disciplined, and able to communicate and work as part of a team
  • Flexibility to adapt to diverse situations
  • Research new solutions for recurring issues
  • Advanced English (Spanish is a plus)
  • Availability for occasional international travel
  • Completed or pursuing a university degree
  • Proficient knowledge of Windows Server administration
  • Basic knowledge of Linux server administration
  • Basic knowledge of computer networking
  • Proficient knowledge of security
  • Proficient knowledge of Windows workstation administration
  • Knowledge of AS400
  • Essential technology: AS401
Benefits
  • Meal allowance or meal voucher
  • Discounts on courses, universities and language schools
  • Stefanini Academy — a platform with free, up-to-date online courses and certificates
  • Mentoring
  • Perks program for medical consultations and exams
  • Health insurance
  • Dental coverage
  • Perks and discounts at top establishments
  • Travel club
  • Pet care benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Windows Server administrationLinux server administrationcomputer networkingsecurityWindows workstation administrationAS400AS401
Soft skills
disciplineaccountabilitysense of urgencycommitmentresponsibilityproblem diagnosiscommunicationteamworkflexibilitypatience