Coordinating with the EHR vendor and site leads to transition to sustainment
Preparing site teams for sustainment training
Managing the handoff for future management
Facilitating stakeholder meetings
Managing and reporting training metrics
Delivering client briefings
Addressing external inquiries from entities like GAO, Congress, or media
Handling ad-hoc client requests
Coordinating Block release training materials with the government client and EHR vendor Learning team

Requirements

Proven experience in instructional design, adult learning, curriculum architecture, and learning technologies
Ability to design creative, learner-centered solutions
Strong collaboration and communication skills for engaging with government clients, EHR vendors, and site leads
Experience in managing training metrics, delivering briefings, and addressing external inquiries
Proficiency in ServiceNow or similar systems
Ability to work independently and deliver high-quality results in an ambiguous environment

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

instructional designadult learningcurriculum architecturelearning technologiestraining metricsbriefing delivery

Soft Skills

collaborationcommunicationindependent workcreative problem-solving