SteerBridge

UX Researcher – Defense Aviation Logistics

SteerBridge

full-time

Posted on:

Location Type: Hybrid

Location: Vienna • Virginia • United States

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Salary

💰 $115,000 - $135,000 per year

About the role

  • Plan and conduct qualitative and quantitative research (interviews, contextual inquiries, diary studies, surveys).
  • Collaborate with engineering and data teams to ensure architectural patterns and system constraints are accurately reflected in user workflows and decision-support experiences.
  • Design and execute usability testing on prototypes and production systems.
  • Analyze research findings and synthesize insights into actionable recommendations.
  • Develop personas, journey maps, and task flows.
  • Support information architecture and workflow design.
  • Collaborate with designers, product owners, engineers, SMEs, and leadership.
  • Conduct competitor and domain research to inform design decisions.

Requirements

  • 3+ years UX Research or Human Factors experience
  • Strong command of UX research methodologies
  • Experience with complex, regulated, or enterprise systems
  • Ability to translate complex data into clear insights.
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
qualitative researchquantitative researchusability testingdata analysispersonas developmentjourney mappingtask flow designinformation architectureworkflow designUX research methodologies
Soft Skills
collaborationcommunicationanalytical thinkingproblem-solvinginsight synthesisstakeholder engagementleadership