SteelSeries

Global E-Commerce Operations Specialist – 12 Month Contract

SteelSeries

contract

Posted on:

Location Type: Hybrid

Location: Warsaw • Poland

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Tech Stack

Tableau

About the role

  • Deliver commercial and operational initiatives to support business growth across each region
  • Continuously optimize and improve the end-to-end performance of the E-Commerce platform
  • Serve as the primary operational point of contact within the DTC team, liaising with Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service
  • Own all E-Commerce analytics and metrics, ensuring data accuracy and actionable insights
  • Manage global E-Commerce campaigns — ensuring agreed activities are executed, the calendar of events is kept up to date, and all relevant stakeholders are briefed

Requirements

  • Bachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field, with relevant work experience
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines across various ongoing projects
  • Advanced proficiency in Microsoft Office programs
  • Excellent communication skills to effectively interact with a diverse group of business stakeholders
  • Ability to work both independently and collaboratively as part of a cross-functional team
  • Operational and technical knowledge in a DTC business environment (Desirable)
  • Familiarity with business intelligence software such as Power BI, Qlik, Tableau, or similar (Desirable)
  • Experience working within an agile framework, including managing backlogs and product ownership (Desirable)
  • MA or MBA in a related field (Desirable)
  • Experience with Salesforce or similar E-Commerce platforms (Desirable)
  • Understanding of the DTC vertical and its relationship with other sales channels within the business (Desirable)
Benefits
  • A full pay package together with an annual bonus
  • Attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan
  • Opportunities of working with multiple stakeholders
  • Professional support and the possibility to share knowledge and best practices
  • On-going development opportunities in a multinational environment
  • Wide variety of projects and tasks, innovative goals, and freedom to plan and execute them professionally
  • Flexible working conditions – hybrid or remote work model within Poland
  • Possibility to work in a modern office in the centre of Warsaw
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
E-Commerce analyticsData accuracyBusiness intelligence softwarePower BIQlikTableauAgile frameworkSalesforceProduct ownershipOperational knowledge
Soft Skills
Organizational skillsCommunication skillsAbility to manage multiple tasksAbility to meet deadlinesIndependent workCollaborative workLiaising with stakeholdersCross-functional teamworkProject managementActionable insights
Certifications
Bachelor's degreeMAMBA