Steel Technologies

Account Executive

• Grow Business
• Collaborate with GM of Sales to set goals for territory or division growth
• Develop a sales plan and maintain an active customer and top prospect list.
• Meet regularly with your GM of Sales to review opportunities and strategize how to move them forward
• Understand Steel Technologies strengths and value proposition and effectively communicate that to prospective and existing customers
• Build and maintain strong relationships with customers, using a cadence of in-person meetings and appropriate levels of entertainment as a tool
• Maximize visits -- meet with decision makers, and also sell vertically by meeting with engineers, quality, etc.
• Network at all customers and at all customer levels to ingrain Steel Tech into the customer’s day-to-day operations and needs
• Prospect new business (in-person) and solicit quotes (in-person) for business that is in alignment with our value proposition
• Respond to quotations in a timely manner using the Company standard quoting format
• Convert quotations into earned business
• Improve profitability and/or grow with existing customers and accounts
• Know the customer’s business and move up the value chain within the customer
• Provide market intelligence to customers and become a trusted partner
• Leverage business and market understanding to drive profitability and growth
• Construct good customer agreements that reduce risk for Steel Tech (work with Legal Department).
• Hold customers accountable to the terms of those agreements, including responsibility for obsolete and slow-moving inventory
• Develop your knowledge of the market and our industry
• Become the subject matter expert for all business available within your territory or division and keep good records in the Customer Relationship Management database (CRM) to communicate information to management
• Develop competitor intel and understand Steel Tech’s value proposition in comparison
• Develop knowledge of end user markets through customer contacts and research
• Engage in your education and development within the Company
• Collaborate with your Support Team to ensure excellent customer service
• Collaborate with Account Manager based on customer interactions to improve forecast accuracy
• Address tier 3 escalations with customer, leaning into the deep relationship with the customer to resolve the issue (e.g. sales contract issue, aged inventory, Accounts Receivable collection, etc.)
• Ensure pricing updates are clearly communicated to Support Team in a timely manner
• Other duties as assigned

Outside Sales Representative – Chicago Territory