Performance Analyst
Steel Point Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $135,000 - $165,000 per year
About the role
- Conduct thorough analyses of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Gather and document requirements from stakeholders to understand process needs and challenges.
- Develop and design optimized business processes and workflows that align with organizational objectives.
- Create process models and documentation to guide implementation and ensure clarity.
- Identify and recommend technological or procedural solutions to improve business processes.
- Collaborate with IT and other departments to develop and implement process improvement solutions.
- Lead or support the implementation of process changes and improvements, ensuring minimal disruption to business operations.
- Manage change initiatives, including communication, training, and support to facilitate adoption of new processes.
- Establish metrics and key performance indicators (KPIs) to monitor the effectiveness of process improvements.
- Analyze performance data to assess the impact of changes and identify further areas for enhancement.
- Foster a culture of continuous improvement by identifying opportunities for ongoing process optimization.
- Implement best practices and industry standards to ensure processes remain effective and efficient.
- Work closely with business leaders, project managers, and other stakeholders to ensure alignment and support for process improvement initiatives.
- Facilitate workshops and meetings to gather feedback and drive collaborative problem-solving.
- Create and maintain detailed documentation of business processes, improvements, and results.
- Prepare and present reports on process performance and improvement initiatives to stakeholders.
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, Management, or a related field.
- 5+ years of experience in business process engineering or process improvement roles.
- 5+ years of experience with process improvement methodologies such as Six Sigma, Lean, or Agile.
- Proven experience in analyzing, designing, and optimizing business processes in a complex organizational environment.
- Proficiency in process modeling and documentation tools (e.g., Visio, Lucidchart).
- Knowledge of business process management (BPM) software and technologies.
- Familiarity with data analysis and visualization tools (e.g., Excel, Power BI).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process engineeringprocess improvementprocess modelingdata analysisprocess optimizationSix SigmaLeanAgilekey performance indicatorsdocumentation
Soft Skills
collaborationcommunicationproblem-solvingchange managementleadershiptrainingfacilitationcontinuous improvementstakeholder engagementorganizational alignment