Customer Service Representative – Internal Sales
STC Makler
full-time
Posted on:
Location Type: Hybrid
Location: Montabaur • Germany
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About the role
- Serve as the primary point of contact for our corporate clients
- Provide competent customer support – by phone and in writing
- Process and administer insurance contracts
- Independently manage and maintain the insurance portfolio
- Prepare and draft quotations for new and replacement business
- Prepare customer appointments and support our sales team
- Communicate and coordinate with insurers and partners
- Assist with the processing and settlement of claims
- Ensure high service quality and reliable customer support
Requirements
- Completed commercial vocational training, e.g., office management clerk, bank clerk, legal assistant, or an equivalent qualification
- Interest in business/economics and insurance
- Structured and reliable working style
- Strong communication skills and customer orientation
- Ability to work independently and take responsibility
- Team-oriented and committed
Benefits
- Flexible working & work–life balance
- 30+ days annual leave
- Christmas Eve, New Year’s Eve and your birthday off
- Remote / home office / hybrid work possible
- Flexible working hours and flexitime days
- Overtime compensation from the first minute
- Workation opportunities
- Attractive salary & financial benefits
- Permanent employment contract
- Individual performance-based pay / bonus
- Company pension plan
- Mobility allowance
- Employee benefits and discounts
- Health & family benefits
- Company health insurance
- Sports activities and wellness programs
- Childcare allowance
- Company bike scheme (JobRad)
- Training & development
- A wide range of training and further education opportunities tailored to your needs
- Support for your personal and professional development
- Varied tasks in the corporate client area
- Modern digital working methods
- Short decision-making processes and flat hierarchies
- Regular company events
- A motivated team with an open communication culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance contractsinsurance portfolio managementquotation preparationclaims processingcustomer support
Soft Skills
communication skillscustomer orientationindependenceresponsibilityteam-orientedstructured working stylereliability
Certifications
commercial vocational trainingoffice management clerkbank clerklegal assistant