Customer Support Agent
Stay Group
full-time
Posted on:
Location Type: Remote
Location: Anywhere in the World
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About the role
- Work with a large volume of live chats and emails.
- Provide accurate, reliable, and comprehensive information to customers.
- Adhere to communication procedures, instructions, and policies.
- Support other business units by communicating with customers and documenting customer inquiries.
- Manage complaints and provide appropriate problem resolutions within established deadlines.
Requirements
- English language at an Upper-intermediate level.
- Proactive approach.
- Sense of responsibility and ability to work in a team.
- Resilience and good communication skills.
- Passion for the customer service industry and the ability to work in different shifts.
- Positive attitude towards gambling.
- Nice to have: Experience in customer support/sales/ fields.
Benefits
- Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
- Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
- Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
- A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
- Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
- Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
proactive approachsense of responsibilityteamworkresiliencecommunication skillspassion for customer servicepositive attitude