Stauer

Manager

• Manage end-to-end e-commerce fulfillment operations including receiving, assembly, pick/pack, shipping, and returns in MN warehouse
• Lead, coach, and develop supervisors and warehouse associates (full-time and part-time) in a high-volume environment
• Partner with 3PL provider outside MN and utilize WMS tools to optimize throughput, accuracy, and shipping performance
• Own shipping operations, including carrier relationships, shipping contracts, and rate negotiations to ensure competitive and cost-effective solutions
• Manage suppliers for shipping materials (cartons, packaging, inserts, dunnage) while maintaining strong partnerships, quality standards, and cost control
• Monitor inventory levels to prevent stock-outs, dead stock, and shrinkage
• Develop, document, and improve SOPs to support speed, accuracy, scalability, and cost efficiency
• Track, analyze, and report weekly on fulfillment KPIs (order accuracy, ship time, productivity, returns, shipping costs)
• Drive continuous improvement initiatives to enhance fulfillment SLAs, vendor performance, and operational efficiency
• Ensure OSHA compliance, workplace safety, and proper equipment maintenance
• Provide data-driven insights and recommendations to senior leadership

Fulfillment Manager