STATSports

Account Manager

• Serve as the lead point of contact for all customer account management matters.
• Provide Sport Science consultancy to clients.
• Build and maintain strong, long lasting client relationships.
• Ensure clients are using most up to date products, and are fully trained on every aspect of the system.
• Ensure the timely and successful delivery of our solutions accordingly to customer needs and objectives.
• Ensure prompt and accurate answers to clients’ queries and assist with challenging requests or issues escalations as needed.
• Recording interactions with clients daily to create a timeline of service provided.
• Visit clients throughout the year to ensure client’s needs and objectives are being met.
• Prepare reports on account status.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with sales team to identify and grow opportunities within territories.
• Deliver online and onsite demonstrations of STATSports’ new products and services products, to prospective clients and existing customers.
• Be an advocate for our brand and products, live the STATSports Values
• Contribute to internal projects, led by the R&D team which may involve, data collection, analysis and presentation of results.
• Relay ideas/suggestions for new features and system improvements, gathered from clients to the development team.
• Represent STATSports at external engagements.

Business Development Rep

• Prospect for new sports teams using a variety of channels, including inbound leads, outbound prospecting, and referrals.
• Build, schedule, and optimize outbound campaigns; analyze performance trends and continually refine outreach.
• Use data to build and iterate on an outbound sales strategy that generates high-quality leads.
• Conduct pre-qualification calls to understand customer needs, assess fit, and build early-stage relationships.
• Engage with new and existing leads through CRM tools like Salesforce to provide an exceptional customer experience.
• Educate potential customers about the STATSports platform and its impact on athletic performance.
• Collaborate with the commercial team to nurture and pass on qualified leads to close.
• Foster a culture of high performance and accountability.
• Identify and recommend improvements in processes, efficiency, and productivity.
• Work with global peers to refine processes and evolve the BDR role.
• Continuously expand your STATSports platform knowledge and expertise.

Business Development Representative

• Meet and exceed sales targets
• Develop and maintain an ample pipeline to consistently deliver against quarterly targets
• Be methodical in your approach to deliver consistency of results
• Prepare any sales quotes and orders in a timely and well-presented manner, ensuring that all information provided is accurate and without errors and that all documents used are relevant and specific to a given sport or institution
• Creative during periods of negotiations, maximising return through the pricing matrix to ensure optimum results are achieved when closing commercial agreements
• Passionate about providing an exemplary customer experience and building lasting relationships within the industry
• Be an industry expert-research, identify and understand the growing changes and trends within the market
• Demonstrate a high level of product knowledge and understand what separates STATSports from the competition
• Ensure records are kept, monitored and tracked for all potential and current sales leads, internal documents and systems are updated daily to ensure accuracy and up to date info is provided
• Be proactive, creative, organised and demonstrate strong work ethic in order to complete daily tasks and drive sales growth
• Maintain a focus on continuous improvement, for your performance and processes

Account Manager

Business Development Representative

Business Development Executive