State Street

Primary Systems Analyst

State Street

full-time

Posted on:

Location Type: Office

Location: London • United Kingdom

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Tech Stack

MS SQL ServerOracleSQL

About the role

  • Act as Level 2 support for operational issues related to Charles River IMS applications
  • Participate in regular client calls to provide updates, clarify queries, and maintain strong client relationships
  • Manage Business Continuity (BC) and Disaster Recovery (DR) processes, including annual DR testing
  • Configure and maintain interfaces for upstream/downstream data flows
  • Oversee connectivity, testing, and post-go-live support
  • Own and monitor automated batch jobs
  • Implement proactive monitoring for application errors
  • Perform import/export troubleshooting, patching CRIMS applications, and production change deployments
  • Automate database refreshes from Production to Test
  • Collaborate with CRD Professional Services, Product Support, and Engineering teams
  • Lead incident management for Sev1 issues
  • Design, test, and deploy automated import/export/reporting processes

Requirements

  • Financial Services experience in Investment Management, Trading, or related systems (Charles River IMS preferred)
  • Strong knowledge of MS SQL Server, Oracle, and/or Sybase database configuration and administration
  • Familiarity with servers, operating systems, networks, scripting, XML, programming languages, job scheduling, system monitoring, and DR/BC processes
  • Excellent customer service, troubleshooting, and communication skills (verbal and written)
  • Ability to collaborate across internal teams and external vendors to deliver seamless client service
  • Bachelor’s degree in Computer Science, IT, Financial Engineering, Engineering, Economics, Mathematics, or related discipline preferred
  • Minimum 3+ years of relevant industry experience
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Charles River IMSMS SQL ServerOracleSybasescriptingXMLjob schedulingsystem monitoringautomated import/export processesdatabase administration
Soft Skills
customer servicetroubleshootingcommunicationcollaborationincident management