Records Coordinator

State of Vermont

DCF Records Coordinator managing public records requests for Vermont’s child and family services agency. Reviewing sensitive records and coordinating Act 173 communications from the VSARA office.

Posted 8/13/2026full-timeWaterbury • Vermont • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing public records requests under Act 173, with a strong focus on communication and support for individuals experiencing trauma. Possesses the ability to handle sensitive information and navigate complex administrative processes in human services.

Highest-signal resume keywords

Act 173 Records ManagementHuman Services ExperienceTrauma-Informed CommunicationBackground Investigation ComplianceResilience in High-Stress Situations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Records ReviewAdministrative SupportChild Abuse Investigation DocumentationIntake Report AnalysisMedical Exam Review

Soft Skills

Effective CommunicationEmpathyResilienceCoping with Secondary Trauma

Certifications & Qualifications

Associate’s Degree or Higher in Human Services

Industry Keywords

DCF RecordsPublic Records RequestsTraumatic-Event NarrativesChild Abuse Registry ChecksVermont Criminal Record Checks

About the role

Key responsibilities & impact

Manage and respond to public requests for DCF records under Act 173
Receive, route, and reply to communications related to Act 173
Handle internal records requests
Review records containing child abuse or neglect investigations, injury photographs, intake reports, police reports, medical exams, and traumatic-event narratives
Communicate with traumatized people making records requests

Requirements

What you’ll need

Associate’s degree or higher in a field related to human services, or two or more years of administrative experience in a human services program
Candidates must pass any applicable level of background investigation
Vermont and/or national criminal record checks, DMV checks, and adult and child abuse registry checks may be conducted as appropriate
Ability to lift boxes weighing 20 to 30 pounds
Resilience and ability to cope with routine exposure to secondary trauma
Ability to communicate with traumatized people making records requests

Benefits

Comp & perks

Remote work as approved by supervisor
Equal opportunity and meaningful inclusion environment
State merit-based employment decisions