State of Vermont

Motor Vehicle Direct Client Service Specialist I

State of Vermont

full-time

Posted on:

Location Type: Office

Location: Montpelier • Vermont • United States

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Salary

💰 $22 - $34 per hour

About the role

  • Fast-paced position in the Mail Processing Unit that requires dealing with large volume of mail on a daily basis.
  • Able to work independently and make informed decisions.
  • Position may be required to lift 15-25 pounds.
  • Perform several job duties within several different units possibly in the same day.
  • Travel to other offices with minimal notice to assist when staffing shortages occur.

Requirements

  • Two (2) or more years of experience in a customer or client service role that includes significant public contact AND regular use of computer programs.
  • Six (6) months or more of work experience in the Vermont Department of Motor Vehicles.
  • Ability to process large amounts of mail and paperwork.
  • Excellent customer service skills.
Benefits
  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
independent decision makingcustomer servicepublic contact