State of Vermont

Reach Up Case Manager II – Interim

State of Vermont

full-time

Posted on:

Location Type: Office

Location: Various • Vermont • 🇺🇸 United States

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Salary

💰 $28 - $43 per hour

Job Level

Junior

About the role

  • Reach Up is one of ESD's benefits programs. It provides financial assistance and coaching services for Vermont families meeting income eligibility criteria.
  • Reach Up Case Managers (RUCM) provide mission-driven coaching to help families identify and meet their goals.
  • ESD is looking for someone to join this team who:
  • will collaborate with families in a strength-based way through a coaching model
  • has experience working with individuals and families who may be under extreme stress, have complex needs and experiencing poverty, while simultaneously seeing the potential and strengths in every family
  • will contribute to the development, cohesion and productivity of their team and support teamwork through open and honest communication.
  • thrives in a busy work environment
  • is open to learning new technology and evidence-based strategies
  • has a growth mindset, is flexible and adaptable in a changing work environment
  • recognizes the historic inequities and racism in social and economic systems, and their impact on people today

Requirements

  • Bachelor's degree in a human services, education and training or workforce development field AND one (1) year or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).
  • OR Associate's degree in a human services, education and training or workforce development field AND three (3) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).
  • OR High School diploma or equivalent AND five (5) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs)
  • OR One (1) year or more as a Benefits Programs Specialist with the State of Vermont.
Benefits
  • We may offer flex scheduling or alternative work schedules based upon policy
  • 11 paid holidays, plus sick and vacation time
  • Excellent, health, dental, and vision insurance for employees and their families.
  • Retirement plans, including a pension
  • Parental leave for all new parents, including adoptions
  • Working with a staff who is dedicated to supporting children and families, including your own.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
case managementclient contacteligibility determinationprogram benefits interpretation
Soft skills
coachingcollaborationcommunicationflexibilityadaptabilitygrowth mindsetteamworkstress management
Certifications
Bachelor's degreeAssociate's degreeHigh School diploma