Mobile Unit Client Support Specialist
State of Vermont
full-time
Posted on:
Location Type: Office
Location: Montpelier • Vermont • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $36 per hour
Job Level
Junior
About the role
- Responsible for daily activities and operations within the DMV Mobile Unit
- Issues registrations and licenses
- Examines applications through use of various written, visual and road tests
- Travels to DMV satellite locations throughout the state
- Assists customers with DMV services in person and possibly over the phone
Requirements
- Completion of a one-year vocational/technical training program in business and office or customer service occupations or related area AND one (1) year or more of office administrative experience that included significant public contact
- OR High school graduation or equivalent AND four (4) years or more of office administrative experience, that included two (2) years or more of public contact experience.
- A current, valid driver's license is required.
- An applicant's vision must be correctable to 20/40 (Snellen test) in both eyes, with normal color perception and field of vision.
- The incumbent will serve customers promptly and efficiently while maintaining the minimum production level of 5+ transactions per hour with a 1% or less error rate.
- The incumbent will be proficient in 5 or more of the job duties.
Benefits
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
office administrative experiencecustomer servicepublic contactregistration issuanceapplication examinationroad teststransaction processingerror rate management
Soft skills
customer serviceefficiencycommunicationinterpersonal skills
Certifications
valid driver's license