Implements, manages, and monitors storage, compute, and virtual instances in Azure, AWS, and other cloud platforms.
Provisions, sizes, monitors, and adjusts resources as needed in cloud environments such as Azure and AWS.
Creates, updates, and runs scripts to automate processes across both cloud and on-premises systems.
Administers users, groups, and services within cloud platforms (e.g., Azure, AWS) and Microsoft M365.
Provides Windows and/or Linux system administration and support for users, systems, and services.
Delivers customer service and responds to user inquiries regarding software, hardware, systems, and applications; may assist in the design, development, and maintenance of systems and software.
Prepares reports, briefings, and evaluations on system efficiency and utilization; develops and enforces security controls; creates procedures, documentation, and training materials; conducts presentations.
Monitors and manages daily server and application operations, ensuring SLA compliance and supporting policy and procedure development, scheduled tasks, and special projects.
Administers user accounts, access controls, and file sharing on cloud resources and servers; provides hardware and software support.
Collaborates with cross-functional teams on system implementations, upgrades, and migrations.
Participates in testing and validation of the Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP); provides input and feedback on DRP/BCP activities.
Assists in developing and maintaining technical documentation, procedures, and processes.
Reviews and makes recommendations related to IT equipment procurement.

Requirements

Bachelor’s degree from an accredited college or university (or U.S. equivalent) in computer science, computer information systems, management information systems, business administration, public administration, or a related field
Three (3) years of experience in systems management, support, managed services, technical support, design, or architecture consulting—including one (1) year administering cloud platforms such as Azure or AWS
Public Cloud Provider Administration (Azure/AWS)
Scripting
M365
Windows Server and/or Linux RedHat Administration
SSL Certs
Vulnerability assessment and remediation.
Effective customer service skills
Excellent written and oral communication skills

Benefits

Retirement Plan
Paid Group Health & Life Insurance for employees
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Longevity Pay
Dental
Vision
Dependent Optional Life Insurance
Voluntary AD&D Insurance
Dependent Health & Life Insurance
Health & Dependent care flexible spending accounts
Tuition Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AzureAWSscriptingWindows Server administrationLinux RedHat administrationSSL certificatesvulnerability assessmentremediationsystems managementtechnical support

Soft Skills

customer servicewritten communicationoral communication