State of Rhode Island

IT Support

• Manage the Global IT Support team to ensure effective and efficient IT support to organization users
• Hold primary global administrator permission throughout all IT-managed solutions, maintain all IT-managed solutions to work correctly, plan and implement system-level changes or improvements as needed
• Support the SCO Director with the forecasting and procurement of global Microsoft and other IT system licences
• Utilize Endpoint Management solution to oversee global-level device configuration and enrolment status from the system level
• Provide support to RI’s country and regional IT staff members, with their escalated issues
• Manage data storage, including regular audits and cleanups
• Ensure that relevant Standard Operating Procedures (SOPs) are documented, approved and implemented
• Complete and fulfil all IT training requirements

Global IT Manager

Human Resources

• Develop and implement a comprehensive HR strategy aligned with RI’s policies and local labor laws.
• Ensure HR systems and procedures are standardized and harmonized across Syria operations.
• Oversee and ensure compliance with labor laws, employment standards, and RI policies.
• Support recruitment, compensation analysis, learning and development, performance management, and talent acquisition.
• Provide expert HR guidance to senior leadership on key people management issues.
• Lead transparent and efficient recruitment processes for Syria and regional hub positions.
• Ensure salary offers and hiring decisions comply with RI policies and labor laws.
• Oversee contracts, promotions, extensions, and status changes for staff.
• Monitor workforce trends and provide strategic workforce planning guidance.
• Coordinate payroll preparation and social security payments to ensure accuracy and timeliness.
• Monitor leave tracking and support salary reviews to enhance employee well-being.
• Lead employee relations initiatives, including conflict resolution, disciplinary processes, and grievance management.
• Respond promptly to employee queries, ensuring a fair and respectful workplace.
• Collaborate with the Director of Training and Development to implement capacity-building initiatives.
• Foster an inclusive and collaborative work culture that values diverse perspectives.
• Provide guidance to managers and staff on navigating HR policies and responsibilities.
• Promote a culture of ethical leadership, trust, and accountability.
• Support initiatives related to staff well-being, work-life balance, and mental health.
• Serve as a role model for high ethical standards and integrity.
• Navigate HR-related challenges in a conflict-affected region with resilience and adaptability.
• Ensure HR initiatives are aligned with organizational objectives and measure key HR performance indicators.
• Support the Syria Incident Management Team in safeguarding, HR-related investigations, and follow-ups.
• Oversee the recruitment, onboarding, and professional development of MEAL staff.
• Ensure the MEAL system operates effectively with strong linkages between field and country-level teams.
• Provide leadership and technical oversight to MEAL staff across RI hubs.
• Represent RI in inter-agency coordination bodies and MEAL working groups.
• Ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
• Model ethical conduct standards for other team members.
• Ensure actions do not impact the safety of the RI team and vulnerable communities served.
• Ensure external stakeholders are aware of RI conduct and reporting mechanisms.

HR Manager

Consultant

• Lead the design, data collection, analysis, and reporting of a comprehensive baseline study
• Generate data on WPS integration in local development plans and PPAs
• Analyze findings and produce a Baseline Report with key results, gaps, and practical recommendations
• Provide technical guidance and actionable recommendations for project strategy and programming
• Uphold and promote RI’s commitment to safeguarding and the protection of vulnerable communities
• Work directly with the Project Manager and MEAL Coordinator to ensure alignment

Baseline Assessment Consultant

Director

• Provide overall direction for all RI programs
• Lead or participate in key program lifecycle processes
• Integrate robust Monitoring, Evaluation, Accountability and Learning (MEAL) systems
• Oversee program budgets, forecasting, and expenditure monitoring
• Provide clear direction, coaching, and performance management for program teams
• Develop and manage strategic partnerships
• Serve as Country Emergency Focal Point

Deputy Country Director – Programs

Supply Chain

• Lead and coordinate cross-border logistics operations between Chad and Sudan, ensuring compliance with RI policies and donor regulations.
• Serve as the focal point for ensuring adherence to RI’s standards across procurement, logistics, warehouse, fleet, and asset management.
• Provide strategic input as a member of the extended Country Senior Management Team and contribute to country-level planning, strategy, and reporting.
• Ensure the integrity of operational systems through regular analysis, risk identification, and proactive solutions; maintain audit readiness and policy compliance.
• Maintain consistent operational standards across field offices, guiding them toward full compliance with operational, financial, and audit requirements.
• Oversee local, national, and international procurement (including FWAs and medical commodities); develop and implement country procurement plans and pre-qualified supplier lists.
• Conduct market assessments and supplier engagement; monitor supply flows and support project teams with procurement planning through Program Implementation Tools.
• Supervise warehouse operations, transit storage, cross-border stock movements, documentation, tracking, and security; implement stock management systems and lead annual physical stock counts.
• Maintain a centralized asset register; manage asset tracking, tagging, and disposal per RI and donor policies.
• Manage fleet operations, ensuring safe vehicle usage, cost efficiency, and maintenance schedules; coordinate staff travel aligned with security protocols.
• Coordinate cross-border shipments, customs, and legal processes for goods moving between Chad and Sudan; liaise with external stakeholders including LogCluster and government bodies.
• Lead, manage and build capacity of Sudan SCO team and Chad/Darfur Border SCO staff; act as a model for ethical conduct and safeguarding.

Supply Chain and Operations Manager, Cross Border Operations

• Diriger les opérations logistiques transfrontalières entre le Tchad et le Soudan, en assurant la conformité aux politiques internes et aux exigences des donateurs.
• Servir de référent pour les normes RI en matière d’approvisionnement, logistique, gestion d’entrepôt, de flotte et d’actifs.
• Participer à la planification stratégique et au reporting au sein de l’équipe de direction nationale.
• Analyser les systèmes opérationnels, identifier les risques et proposer des solutions.
• Veiller à la cohérence des normes et à la conformité des bureaux terrain.
• Superviser les achats locaux, nationaux et internationaux, y compris les accords-cadres et les produits médicaux.
• Élaborer et mettre en œuvre les plans d’approvisionnement nationaux, avec centralisation des commandes et gestion des fournisseurs.
• Réaliser des études de marché et engager des fournisseurs pour assurer la réactivité opérationnelle.
• Suivre les flux d’approvisionnement et appuyer la planification des achats avec les outils de mise en œuvre des programmes.
• Garantir le respect des normes d’approvisionnement spécifiques aux donateurs.
• Superviser les entrepôts, le stockage en transit et les mouvements de stocks transfrontaliers, en assurant la traçabilité et la sécurité.
• Mettre en place des systèmes de gestion des stocks et de suivi des inventaires (médicaux et non médicaux).
• Conduire les inventaires physiques annuels et assurer une documentation précise.
• Garantir la distribution rapide des fournitures aux projets.
• Gérer la flotte de véhicules : sécurité, maintenance, efficacité.
• Coordonner les expéditions transfrontalières, les procédures douanières et les obligations légales.
• Organiser les déplacements du personnel (routiers et aériens), dans le respect des protocoles de sécurité.
• Représenter RI auprès des parties externes (LogCluster, autorités gouvernementales, etc.) dans les instances de coordination logistique.
• Promouvoir et incarner les valeurs du code de conduite et les politiques de sauvegarde de RI; veiller à la sécurité de l’équipe et des communautés desservies.

Responsable de la chaîne d'approvisionnement et des opérations

• Gérer les activités quotidiennes d'approvisionnement et de logistique, en veillant au traitement des demandes d'approvisionnement selon les politiques de Relief International.
• Coordonner la logistique, la gestion des stocks et les opérations de flotte (véhicules et génératrices).
• Superviser les protocoles de sécurité, surveiller le contexte de sécurité, mettre à jour les rapports d'incidents et aider à la création de plans de sécurité avec le responsable sécurité local.
• Appuyer le coordinateur SCO dans l'exécution de la stratégie pays, la consolidation des rapports et le soutien opérationnel pour la mise en œuvre efficace des projets.
• Gérer les relations avec les fournisseurs locaux, réaliser des études de marché et gérer certains dossiers spécifiques (commandes médicales, internationales).
• Assurer le suivi, la documentation, l'archivage et la conformité des dossiers d'achats; garantir le respect des politiques RI, règles des bailleurs et lois nationales.
• Mener les activités de clôture logistique des projets et préparer les audits internes/externes en tant que point focal.
• Consolider les rapports de stock, effectuer contrôles et vérifications, signaler toute anomalie et veiller à l'archivage conforme des documents.
• Compiler les rapports mensuels SCO et contribuer aux rapports bailleurs; participer aux réunions clés et représenter RI auprès des prestataires locaux.
• Sensibiliser le personnel aux protocoles de sécurité, intégrer les nouveaux arrivants et maintenir des liens avec les autorités locales pour un accès sécurisé.