Career Center Consultant – Multiple Limited Period Vacancies

State of Iowa - Executive Branch

Career counselor and case manager helping Maine residents access education and training through the Competitive Skills Scholarship Program. Evaluating eligibility and creating individualized employment plans.

Posted 8/17/2026full-timeBangor • Maine • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management, including eligibility determination, career coaching, and the use of electronic case management systems. Strong communication and organizational skills are essential for managing diverse participant needs and maintaining program compliance.

Highest-signal resume keywords

Case ManagementCareer CounselingEligibility DeterminationElectronic Case Management SystemsBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Eligibility DeterminationCareer CoachingCase ManagementData AnalysisProgram Compliance

Soft Skills

Customer ServiceInterpersonal SkillsOrganizational SkillsCommunication SkillsProfessionalism

Tools & Technologies

Microsoft TeamsMicrosoft OfficeElectronic Case Management SystemsOutlookExcel

Industry Keywords

CSSPCareer GuidanceVocational ExperienceQuality ImprovementCommunity Resources

About the role

Key responsibilities & impact

Serve as the primary case manager for applicants throughout the CSSP eligibility and enrollment process
Review applications and supporting documentation, interpret program statutes, rules, policies, and procedures, and make independent eligibility determinations
Communicate with applicants by phone, email, Microsoft Teams, and electronic messaging to explain requirements, request documentation, answer questions, and communicate decisions
Provide individualized career coaching to identify education and training pathways aligned with participants’ interests, skills, experience, and goals
Develop comprehensive employment and training plans, identify barriers, and connect participants with education providers, supportive services, and community resources
Maintain accurate, timely, and confidential electronic case records
Monitor caseloads and application timelines for timely processing and program compliance
Collaborate with CareerCenter staff, education and training providers, and community partners
Use electronic case management systems, Microsoft Teams, Outlook, Word, Excel, and other technology platforms
Participate in continuous quality improvement efforts to promote consistent CSSP policy application and program effectiveness

Requirements

What you’ll need

Ability to interpret and apply statutes, regulations, policies, and procedures with consistency and sound judgment
Strong career counseling, interviewing, and customer service skills
Ability to analyze complex information and make accurate eligibility determinations
Excellent organizational skills with ability to manage multiple cases and competing priorities
Strong written and verbal communication skills
Experience using electronic case management systems and Microsoft Office applications
Ability to build rapport with participants from diverse backgrounds while maintaining professionalism, confidentiality, and impartiality
Competency in interpersonal skills, customer/quality skills, accountability skills, and planning/organization skills
Education or work experience in career guidance and planning or related vocational experience preferred
Experience in case management preferred
Experience using virtual communications platforms such as MS Teams and Zoom preferred
Bilingual or multi-lingual skills in English plus Arabic, French, Khmer, Portuguese, Somali, Spanish, or Vietnamese preferred
Currently not eligible for visa sponsorship or STEM OPT extensions

Benefits

Comp & perks

13 paid holidays
12 days of sick leave annually
3+ weeks of vacation leave annually
Personal leave for overtime-exempt employees
State-paid employee-only health insurance premiums at 85%-100%
Health insurance premium credit reducing employee-only premiums by 5%
State-paid employee-only dental insurance premiums at 100%
MainePERS retirement contribution of 14.06% of pay
Gym membership reimbursement of up to $40 per month
Health and dependent care flexible spending accounts
Public Service Student Loan Forgiveness eligibility
Living Resources employee assistance program
42 consecutive calendar days of fully paid parental leave
Additional unpaid leave may be available under the Family and Medical Leave Act
Voluntary Deferred Compensation through a MaineSaves 457(b) account
Extensive wellness benefits
Reasonable accommodations for qualified individuals with disabilities