Child Support Case Processing Specialist

State of Florida

Revenue Specialist I handling customer support for child support cases. Involves case issue resolution and data management using computer systems.

Posted 7/28/2026full-timeJacksonville • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $38,760 - $44,403 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support for child support cases, utilizing computer systems for information processing and effective communication to gather necessary details from customers.

Highest-signal resume keywords

Customer SupportInformation ProcessingResearch and AnalysisCommunication SkillsCase Issue Resolution

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Information ProcessingResearchData AnalysisCase Management

Soft Skills

Customer CommunicationProblem Solving

Tools & Technologies

Computer System

Industry Keywords

Child SupportCase IssuesCustomer Assistance

About the role

Key responsibilities & impact

Performing customer support for child support cases
Responding to requests
Researching and resolving case issues
Gathering information to determine next steps
Assisting customers
Using a computer system to review and input information
Collection/distribution of mail
Scanning Revenue Specialist I tasks

Requirements

What you’ll need

Experience processing information using a computer system
Experience conducting research and analyzing information to make decisions
Experience communicating with customers for the purpose of gathering information

Benefits

Comp & perks

health insurance
life insurance
tuition waivers
paid sick and personal leave
10 paid holidays annually
retirement savings
vision and dental insurance