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State of Florida

Child Support Case Processing Analyst

State of Florida

Child Support Case Processing Analyst providing customer support for child support cases. Involves coordinating with partners and analyzing case data.

Posted 7/23/2026full-timeTampa • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $38,760 - $45,004 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills in researching and resolving case issues while effectively communicating with internal and external partners. Proficient in processing information and making informed decisions based on case data.

Highest-signal resume keywords
Information ProcessingResearch and AnalysisDecision MakingCustomer AssistanceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisCase ManagementInformation Gathering
Soft Skills
Interpersonal SkillsProblem Solving
Industry Keywords
Legal ServicesCase IssuesDocumentation

About the role

Key responsibilities & impact
  • Initiating and responding to requests
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with legal services providers, other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

Requirements

What you’ll need
  • Two years of experience processing information using a computer system.
  • Two years of experience conducting research and analyzing information to make decisions.
  • Two years of experience communicating with others to gather information.

Benefits

Comp & perks
  • health insurance
  • life insurance
  • tuition waivers
  • paid sick and personal leave
  • 10 paid holidays annually
  • retirement savings
  • vision and dental insurance