Systems Programmer III

State of Florida

Systems Programmer assisting the Florida Department of Highway Safety and Motor Vehicles with ServiceNow application operations. Supporting system performance, patches, upgrades, and integration of multiple modules.

Posted 6/18/2026full-timeTallahassee • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $53,000 per yearWebsite

Tech Stack

Tools & technologies

ApacheDistributed SystemsJavaServiceNowSQL

About the role

Key responsibilities & impact

Assist with the operation and maintenance of the ServiceNow application.
Support will include maintaining system operational performance.
Applying necessary patches in development, test and production environments following lifecycle process for system configuration and change management.
Performing upgrades to ServiceNow as required and modifying ServiceNow to accommodate user’s needs.
Be an integral resource in the integration of ServiceNow modules beyond basic incident management, to include change, service level, problem, service catalog, and other modules as deemed required by the Department.

Requirements

What you’ll need

Professional work experience in a technology support field.
Experience as a Systems Administrator working with the ServiceNow tool or similar tool.
Ability to operate as a technical team lead for teams and projects.
Excellent communication skills (Written and Verbal).
Strong analytical and problem-solving skills, including ability to analyze and interpret technical data.
Ability to coordinate the activities of team members.
Ability to work with business users to gather and analyze system requirements.
Ability to troubleshoot and resolve problems with existing applications.
Knowledge of IT Infrastructure Library concepts (ITIL).
Experience with SQL Server Databases.
ServiceNow internal components: structural, database, backend application, and frontend interface layers.
Experience supporting ServiceNow in a large-scale environment.
Experience with Apache/Tomcat Web Servers.
Experience with SQL Databases.
Experience with Java preferred.
Experience with Web Services is a plus.
Ability to identify failure points and develop quick workarounds.
Knowledge of Windows Operating Systems.
Skill in providing desktop/laptop support.
Knowledge of information security best practices.
Experience with Microsoft Configuration Manager.
Skill in the practical application of ITIL Management processes.
Skill in office productivity application support.
Ability to develop training programs related to distributed systems components.
Ability to process information logically and solve problems.
Ability to communicate effectively, handle multiple priorities, and assignments.
Ability to plan, organize and coordinate work assignments.
Ability to apply complex problem-solving techniques.
Ability to focus on getting things done.
Ability to handle multiple priorities.
Ability to develop and implement process improvement initiatives.
Teamwork and interpersonal skills.
Demonstrated ability to apply technology solutions to business processes.
Demonstrated ability to troubleshoot and resolve technical incidents remotely.

Benefits

Comp & perks

Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowSQL ServerApacheTomcatJavaWeb ServicesWindows Operating SystemsMicrosoft Configuration ManagerITILdesktop/laptop support

Soft Skills

communication skillsanalytical skillsproblem-solving skillsteam coordinationtraining program developmentlogical information processingmulti-priority handlingplanning and organizinginterpersonal skillstechnology solution application