Regulatory Specialist I
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tallahassee • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $37,866 per year
Job Level
JuniorMid-Level
About the role
- Performs administrative functions necessary to ensure the office remains in compliance with applicable human resource regulations, including handling confidential and sensitive personnel information.
- Serves as personnel liaison for the field office and works closely with the Agency’s human resource department to answer personnel questions or issues raised by staff.
- Develops, updates, and maintains local administrative files on all personnel including current position descriptions, mandatory training certificates, P-Card assignment, ID badges and parking passes; resolves discrepancies.
- Maintains an inventory of supplies and equipment; initiates office supply orders using My Florida Market Place or P-Card and obtains prior authorization.
- Oversees general office operations related to maintenance of telephone and office equipment; obtains bids and initiates lease or purchase agreements; coordinates vendor, landlord, and IT issues.
- Assists with tracking office-based activities such as provider application interviews and site visits, secret shopper activities, community outreach events, transportation meetings and social service forums; updates related databases and prepares reports.
- Assists with redacting data in response to public records requests and prepares unit-specific reports related to Medicaid.
- Provides backup coverage for clerical functions including reception duties, screening and routing telephone calls, processing and distributing mail.
- Maintains a log of expenditures; assists the Agency for Health Care Administrator with monthly expenditure review, reviews encumbrance reports, resolves discrepancies with finance and accounting, and completes monthly reconciliation sheets.
- Coordinates travel arrangements and travel reimbursement requests; coordinates requests for P-Cards for staff who travel frequently.
- Assists with the annual records retention exercise to identify and process eligible documents and submit records disposition documents.
- Participates in Agency training and self-education to maintain up-to-date knowledge about the Florida Medicaid program, SMMC contract provisions, and Agency initiatives.
- Performs other duties as assigned.
Requirements
- Two years of professional experience in administrative work, professional regulation, consumer complaint program work, interviewing, business administration, customer or public relations, or investigations.
- Moderate experience and abilities using different computer programs such as Excel, Outlook, and Word, including quick and accurate typing/keyboarding skills.
- Ability to communicate effectively, verbally and in writing.
- Ability to determine work priorities, assign work and ensure proper completion of work assignments within established timeframes.
- Ability to maintain composure and act in a professional manner when interacting with distressed and/or angry individuals.
- Ability to maintain strict confidentiality of all personnel, performance, disciplinary and related matters.
- Ability to solve problems and make decisions in a timely manner.
- Ability to work independently.
- Knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Skill in utilizing Microsoft Office Suite and basic computer software programs, web-based resources and supporting tools.
- Skill in understanding and applying applicable Medicaid rules, regulations, policies, and procedures.
- Ability to travel with or without accommodation.
- Must successfully complete State and National criminal history check (fingerprinting for FDLE and FBI); may include local criminal history checks.
Benefits
- Health insurance (i.e., individual and family coverage) to eligible employees
- Life insurance; $25,000 policy is free plus option to purchase additional life insurance
- Dental, vision and supplemental insurance
- State of Florida retirement options, including employer contributions
- Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
- Ability to earn up to 104 hours of sick leave annually
- Nine paid holidays and 1 personal holiday each year
- Opportunities for career advancement
- Tuition waivers (accepted by major Florida Colleges/universities)
- Student loan forgiveness opportunities (eligibility required)
- Training opportunities
- Flexible Spending Accounts
- Shared Savings Program for select medical services
- Lower copays for prescription drugs
- Health and Wellness discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative functionsdata redactionexpenditure trackingrecords retentionproblem solvingdecision makingtyping skillsreport preparationdatabase updatingconfidentiality maintenance
Soft skills
effective communicationwork prioritizationprofessionalismindependencecomposure under pressurecustomer relationsteam collaborationtime managementconflict resolutionattention to detail
Certifications
State and National criminal history checkFDLE fingerprintingFBI fingerprinting