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Child Support Case Processing Consultant
State of Florida. Mentoring and training to team members .
Posted 5/23/2026full-timeHoliday • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $39,960 - $50,708 per yearWebsite
About the role
Key responsibilities & impact- Mentoring and training to team members
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Requirements
What you’ll need- Currently employed with the Florida Department of Revenue.
- Two years of experience conducting research and analyzing information to make decisions.
- Experience coaching, mentoring or training others.
- Two years of experience communicating with customers for the purpose of resolving inquiries.
- One year of Child Support Program experience.
Benefits
Comp & perks- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
researchinganalyzing informationcase resolutiondecision making
Soft Skills
mentoringtrainingcommunicationcustomer servicecoordination