Child Support Case Processing Analyst

State of Florida

Child Support Case Processing Analyst assisting the Florida Department of Revenue. Providing customer support for child support cases to promote stable childhoods and brighter futures.

Posted 4/15/2026full-timeSarasota • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $38,760 - $45,004 per yearWebsite

About the role

Key responsibilities & impact

Initiating and responding to requests
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Preparing for and attending Court
Interacting with legal services providers, other states, employers, and other business partners
Making decisions based on case information and provided documentation

Requirements

What you’ll need

Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
Have not accepted a lateral transfer within the last 12 months (excluding hardship lateral transfers).

Benefits

Comp & perks

health insurance
life insurance
tuition waivers
paid sick and personal leave
paid parental leave
10 paid holidays annually
retirement savings
vision and dental insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcoordinationresearchanalysiscustomer servicedecision making