Senior Compliance Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Margate • Florida • United States
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Salary
💰 $43,307 per year
Job Level
About the role
- This position reports directly to the Regional Administrator and is authorized to implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region.
- This position is authorized to monitor the opening, investigation, resolution, and closing of consumer complaints, maintaining appropriate liaison with headquarters and other pertinent jurisdictions and review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval, and to communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services.
- This position will serve as the on-site training coordinator for their respective region field office providing hands-on training to office staff.
Requirements
- Experience in investigative report writing and related experience in automotive parts and repair.
- Skill in operation of a personal computer and Microsoft Word and Excel.
- Ability to provide excellent customer services and communicate effectively with internal and external customers.
- Ability to prepare an investigative report.
- Ability to work independently.
- Ability to prepare correspondence and prepare reports.
- Ability to establish and maintain courteous and professional working relationships.
- Ability to research and apply motor vehicle titles and registration policies, regulations, and procedures.
- Skill in using Florida Real-Time Vehicle Information System (FRVIS).
- Basic knowledge of automotive parts, repairs, and mobile homes.
- Ability to operate a motor vehicle.
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investigative report writingautomotive parts knowledgeautomotive repair knowledgeMicrosoft WordMicrosoft ExcelFlorida Real-Time Vehicle Information System (FRVIS)motor vehicle operationreport preparationcustomer service
Soft Skills
effective communicationindependent workcourteous relationshipsprofessional relationships