Clerical Specialist II, Receptionist
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tampa • Florida • United States
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Salary
💰 $42,045 per year
Job Level
About the role
- Handle a high volume of phone calls and has direct contact with public, victims, and law enforcement
- Handle calls through a console operator computer program
- Research cases for callers
- Assist clerical staff with the research and distribution of hand delivered evidence
- Dependable and routine in-office attendance during regularly scheduled business hours
- Ability to focus and pay attention to detail
- Ability to read and comprehend
- Efficient keyboard skills
- Effective and efficient communication skills and ability to interact professionally with other employees, members of the public, and stakeholders
- Ability to operate the telephone system and respond to calls promptly and professionally
- Review and promptly respond to all electronic messaging
- Perform quality work within deadlines
- Ability to operate a computer and other office machinery
- Ability to follow rules, regulations, policies and procedures
- Work effectively as a team contributor as well as independently
- Comply with all Public Records statutes and policies
- Ability to lift up to 10 lbs
Requirements
- High School Diploma or Equivalency
- One year experience or an equivalent combination of training and experience
- Criminal justice and/or legal background preferred, not required
- Minimum typing speed of 30 word per minute
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
typingcomputer operationtelephone system operationcase researchevidence distribution
Soft Skills
attention to detailcommunicationdependabilityteamworkindependenceprofessional interactiontime management
Certifications
High School DiplomaEquivalency