Systems Programmer I
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tallahassee • Florida • United States
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Salary
💰 $49,000 - $54,000 per year
About the role
- Respond to incoming support requests via ticketing system, phone, and email
- Troubleshoot and resolve basic desktop, laptop, and peripheral issues
- Install and configure software applications and updates
- Assist with password resets and account unlocks
- Provide excellent customer service and document resolutions
Requirements
- Five years of work-related experience in supporting, troubleshooting, and problem solving for enterprise level computers.
- Experience with Active Directory, SCCM, and/or Intune.
- Experience supporting and deploying Microsoft Windows operating systems
- Experience with Office 365 administration
- Experience with Azure
- Experience with IT Backup and Recovery
- Experience with workstation and server hardware
- Experience with Active Directory Administration
- Experience with IT Service Management (ITSM) principles
- Experience with Microsoft Endpoint Configuration Manager
- Experience with Intune
- Commitment to continuous learning and staying current with emerging technologies.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingproblem solvingsoftware installationActive DirectorySCCMIntuneMicrosoft WindowsOffice 365 administrationAzureIT Backup and Recovery
Soft Skills
customer servicedocumentationcommunication