Regulatory Specialist III
State of Florida
contract
Posted on:
Location Type: Office
Location: Orlando • Florida • United States
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Salary
💰 $21 per hour
About the role
- This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco.
- This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
- Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
- Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
- Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
- Independently evaluating qualifications and requirements to determine eligibility for licensure.
- Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
- Effectively communicating with the supervisor in the event of a denial for further action.
- Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
- Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
- Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
- Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.
Requirements
- Must have two (2) years of customer service experience or two (2) years of post-high school education.
- Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
- Must be able to travel for training and meetings, as assigned.
- Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.
Benefits
- Participation in health insurance coverage - voluntary.
- Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation.
- Life Insurance - voluntary participation.
- Participation in dental, vision, and other supplemental pretax plans - voluntary.
- Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate money toward future retirement goals [401(a)] - mandatory participation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
eligibility determinationapplication reviewdata inputdata reviewcompliance evaluationfee processing
Soft Skills
communicationcustomer serviceindependenceattention to detailproblem-solving