Monitor and maintain electronic security systems, including Dart-Fired Electronic Immobilization Devices, Body Worn Cameras, Thermal Fence Camera Systems, Entry Management System, Drone Detection Systems, Electronic Use of Force System and future security technologies adopted by the Agency
Monitor system performance and implement corrective actions to minimize downtime.
Respond promptly to system alerts, malfunctions, and security breaches and document incidents and corrective actions in accordance with agency protocols.
Develop and maintain user guides and standard operating procedures as needed.
Train agency personnel on proper use and handling of electronic security systems and provide technical support to field staff and operations teams for systems related issues.
Maintain detailed records of configurations, updates, and maintenance activities, prepare regular reports on system performance, incidents, and compliance status and assist leadership by retrieving and analyzing system data (e.g., video footage, device logs).
Collaborate with vendors and IT teams to integrate new technologies into existing infrastructure.
Participate in pilot programs and testing of current and future security systems and evaluate emerging security technologies and recommend adoption strategies.
Assist the Roster Management System Administrator (RMSA) in maintaining current approved electronic post charts for each institution and satellite units in the Roster Management System (RMS).
Ensure security rosters align with approved charts and agency standards.
Assist the RMSA by reviewing and auditing institutional security rosters for compliance with staff utilization and gender policies.
Prepare audit reports and provide training at the regional and institutional levels on roster preparation and system use.
Assist the RMSA by analyzing corrective action plans, verifying deficiency resolutions, and resolving complex security roster issues.

Requirements

Minimum of two (2) years of experience as a shift supervisor or higher within the Florida Department of Corrections (FDC) or another federal, state, or county correctional agency.
Experience with monitoring and operating electronic security systems in a correctional environment.
Experience administering or conducting security audits and operational reviews in a correctional environment.
Experience with collecting, evaluating and analyzing data and using operational data base systems.

Benefits

Paid vacation, sick leave, and holidays.
Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
Tuition-Free college courses.
Retirement Plans with the Florida Retirement System: Pension Plan (Traditional Retirement Pension Plan) Investment Plan (401(K)-Type Retirement Plan) Deferred Retirement Option Program (Drop) Deferred Compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

monitoring electronic security systemsoperating electronic security systemsconducting security auditsdata collectiondata evaluationdata analysissystem performance monitoringtechnical supportuser guide developmentstandard operating procedures

Soft Skills

trainingcollaborationcommunicationproblem-solvingleadershipattention to detailorganizational skillsincident documentationanalytical skillsadaptability