Child Support Program Case Processing Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Pensacola • Florida • United States
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Salary
💰 $38,760 - $45,004 per year
About the role
- Performs payment processing for child support cases.
- Initiating and responding to requests.
- Analyzing and completing financial activities.
- Coordinating with internal and external partners.
- Researching and resolving case issues.
- Gathering information and analyzing case data to determine next steps.
- Assisting customers.
- Interacting with financial services providers, other states, employers, and other business partners.
- Making decisions based on case information and provided documentation.
Requirements
- Currently employed with the Florida Department of Revenue.
- Experience processing information using a computer system.
- Experience conducting research and analyzing information to make decisions.
- Experience communicating with others to gather information.
- Experience working in a financial environment or completing monetary transactions.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment processingfinancial analysiscase data analysismonetary transactionsinformation processing
Soft Skills
communicationcustomer assistancedecision makingresearchcoordination