Community and Social Service Manager II
State of Florida
full-time
Posted on:
Location Type: Hybrid
Location: Tallahassee • Florida • United States
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Salary
💰 $55,500 per year
About the role
- Oversee and support a team responsible for investigating housing discrimination complaints
- Set priorities, monitor workloads and timelines, and ensure consistent investigative standards
- Provide supervision, guidance, and review of casework, and collaborate with legal staff, intake teams, and external partners, including HUD, to support effective case resolution
- Use performance data to identify trends, recommend improvements, and support staff development through training and coaching
Requirements
- A bachelor’s degree in business administration, public administration, or business management (preferred)
- Four (4) years of experience in employment discrimination law and/or housing discrimination law (preferred)
- Two (2) years of supervisory experience (preferred)
- Knowledge of basic investigative techniques; rules of evidence; court procedures and requirements; and federal and state employment discrimination laws and regulations
- Knowledge of Fair Housing laws, regulations, and investigative processes
- Ability to plan, assign, supervise, and evaluate the work of staff; establish priorities; and ensure timely and accurate completion of assignments
- Ability to analyze and evaluate information for accuracy, relevance, and sufficiency; assess evidence; conduct fact-finding interviews; and obtain statements
- Ability to review, evaluate, and provide guidance on Fair Housing case investigations
- Ability to collaborate effectively with federal partners, including the U.S. Department of Housing and Urban Development (HUD)
- Ability to identify issues, analyze problems, and develop appropriate solutions
- Ability to communicate professionally and effectively with members of the public and staff, both verbally and in writing
- Ability to prepare, review, and approve investigative reports and related documentation
- Ability to exercise sound, independent judgment and make decisions in accordance with applicable laws, rules, and policies
- Ability to maintain strict confidentiality and handle sensitive information appropriately
- Ability to establish and maintain effective working relationships with internal and external partners
- Skill in the use of basic computer applications and office equipment, including word processing software, email, scanning, and related technologies.
Benefits
- Annual and Sick Leave benefits
- Nine paid holidays and one Personal Holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investigative techniquesrules of evidencecourt proceduresemployment discrimination lawhousing discrimination lawFair Housing lawscase investigationsfact-finding interviewsperformance data analysisstaff development
Soft skills
supervisory experienceplanning and assigning workevaluating staff performancecollaborationproblem analysiseffective communicationindependent judgmentconfidentialityrelationship buildingdecision making
Certifications
bachelor's degree in business administrationbachelor's degree in public administrationbachelor's degree in business management