Multi-Site IT Support: Provide comprehensive support for computer systems across major institutions, probation & parole offices, community facilities, and other Department sites.
Network Management: Plan, design, implement, and troubleshoot local area networks and client/server architecture, ensuring seamless connectivity and software installation.
Statewide System Installation: Oversee the installation and support of a statewide network, including site surveys, cabling, equipment setup, and post-installation troubleshooting.
Technical System Management: Install and support network computers, manage system backups, recovery, and troubleshooting, ensuring smooth operation of all IT systems.
Collaborative Problem Solving: Coordinate with other DP areas and agencies to resolve IT issues, maintain inventory of Data Processing equipment, and support VoIP phones, mobile devices, and Education and Re-Entry Programs.

Requirements

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.
Must possess a High school diploma or its equivalent.
Must possess a valid drivers’ license.
Must be fluent in English.
Must have IT experience and/or education.
Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Benefits

Paid vacation, sick leave, and holidays.
Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
Tuition-Free college courses.
Retirement Plans with the Florida Retirement System: Pension Plan (Traditional Retirement Pension Plan) Investment Plan (401(K)-Type Retirement Plan) Deferred Retirement Option Program (Drop) Deferred Compensation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

network managementlocal area networksclient/server architecturesystem installationtroubleshootingsystem backupsrecoveryVoIP supportmobile device supportcomputer systems support

Soft skills

collaborative problem solvingcoordinationcommunication

Certifications

high school diplomavalid driver's license