Administrative Assistant II
State of Florida
full-time
Posted on:
Location Type: Office
Location: Fort Myers • Florida • United States
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Salary
💰 $1,431 - $1,577 per month
About the role
- Independently performs advanced administrative and supervisory work supporting district operations and regulatory functions
- Supervises, trains, and cross-trains administrative and support staff
- Evaluates employee performance, prepares performance plans and evaluations, and assists staff with questions or issues
- Provides task coverage when staff are absent and assists with onboarding and training of new inspectors on office procedures
- Assists the District Manager, Deputy District Manager, and Supervisors with research, special projects, and operational requests
- Serves as liaison between district staff and division personnel
- Acts as building fire warden and point of contact for building maintenance issues
- Maintains vehicle inventory and transponder records and prepares monthly vehicle reports
- Reconciles receipt books and completes year-end reconciliation for the district
- Monitors district mailboxes and OnBase for service requests, complaints, and regulatory documents
- Prepares accurate materials for public records requests and maintains the electronic public records log
- Assists with administrative complaints, closures, determinations, unpaid fine notices, and delinquent license correspondence
- Tracks resort dwellings, escalations, and unlicensed inspections in accordance with division guidelines
- Responsible for scheduling the Certified Food Manager exam and arranging payment for new certifications and renewals for the district field staff
- Provides customer service at the front desk, assists walk-in customers, answers calls, and signs off on beverage paperwork
- Prepares front desk coverage schedules and manages conference room calendars for meetings and hearings
- Enters and maintains data related to complaints, inspections, service requests, and licensing documents
- Assists with assigning inspections and service requests to iPads and supports system updates and testing (e.g., Versa Regulation, OnBase)
- Assists with records filing, scanning, and annual document purging
- Perform other related duties as assigned
Requirements
- Two years of general office experience
- Two years of computer experience to include proficient use of Microsoft Word and Excel
- Two years of customer service experience assisting customers on the telephone or in-person
- One or more years of experience leading, training, or coordinating the work of others (preferred)
- One or more years of experience in industry regulation, licensing, or compliance (preferred)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative worksupervisory workemployee performance evaluationonboardingdata entrydocument managementschedulingcustomer serviceregulatory compliancelicensing
Soft skills
leadershiptrainingcommunicationproblem-solvingorganizationcustomer assistanceteam collaborationresearchtask managementinterpersonal skills
Certifications
Certified Food Manager