State of Florida

Senior Clerk

State of Florida

full-time

Posted on:

Location Type: Office

Location: Daytona Beach • Florida • 🇺🇸 United States

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Salary

💰 $15 - $17 per hour

Job Level

Senior

About the role

  • The position serves as an OPS Senior Clerk and provides professional support and technical assistance to the staff, community agencies, and the general public.
  • Answers incoming calls; schedules appointments accurately according to client need and appropriate schedule templates.
  • Interacts courteously and professionally with internal and external customers.
  • Verifies and updates client demographics, insurance, income.
  • Accurately documents ‘No Shows’ in EHR.
  • Receives requests for Release of Medical Records, scanning when necessary and provides copies of results.
  • Assists with data entry for outreach events and clinic services as needed.
  • Completes timesheets and mandatory training in a timely and accurate manner.

Requirements

  • Minimum - Must have two years of clerical experience in a medical or dental setting
  • Preferred - Ability to plan, organize and coordinate work activities
  • Ability to communicate effectively
  • Bilingual-Spanish/English
Benefits
  • State of Florida 401(a) FICA Alternative Plan (mandatory)
  • Participation in state group insurance (upon meeting eligibility requirements)
  • Workers’ Compensation (mandatory, if needed)
  • Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
  • Deferred Compensation (voluntary)
  • Employee Assistance Program (voluntary)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryEHRmedical records management
Soft skills
communicationorganizationcoordinationcustomer servicecourtesy