State of Florida

Interviewing Clerk Ops

State of Florida

part-time

Posted on:

Location Type: Office

Location: Tallahassee • Florida • 🇺🇸 United States

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Salary

💰 $17 per hour

Job Level

Junior

About the role

  • Work interviewing and/or determining eligibility of persons applying to receive assistance from government programs and agency resources
  • Interviews and investigates applicants for public health and social services programs to gather information pertinent to their application
  • Selects and refers eligible applicants to public assistance or public housing agencies
  • Records and evaluates personal and financial data to determine initial or continuing eligibility
  • Initiates procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs
  • Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations
  • Prepares and assists applicants in completion of routine intake and personnel forms
  • Explains eligibility requirements, form completion requirements, community resources for financial assistance, and/or provides program benefits
  • Reviews applicant information
  • Interviews and screens clients for program eligibility and schedules appointments within established procedures

Requirements

  • One year of secretarial or clerical work experience
  • Possession of a Certified Professional Secretary Certificate
  • Vocation/technical training in secretarial science or office/business studies can substitute for the required work experience
  • A high school diploma or its equivalent can substitute for the required work experience.
  • State of Florida Employment Application must be completed with up-to-date employment
  • Candidates for this position will be asked to submit a certified copy of a typing test result that is no older than 6 months

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
interviewingeligibility determinationdata evaluationreport preparationcase record keepingform completionclient screeningappointment schedulingfinancial data analysispublic assistance program knowledge
Soft skills
communicationinterpersonal skillsorganizational skillsattention to detailproblem-solvingcustomer servicetime managementanalytical thinkingconfidentialityadaptability
Certifications
Certified Professional Secretary Certificate