Consumer Services Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tallahassee • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $44,720 per year
Job Level
Mid-LevelSenior
About the role
- Respond to postal and electronic correspondence to the Governor’s Office; prepare proclamations; postal and electronic routing to EOG units, OPB units and other external agencies.
- Meet with constituents face-to-face to assist in resolution of concerns.
- Collaborate with other correspondence analysts and team members to provide simplified access to services and expedite the delivery of information and benefits.
- Keep abreast of current events as they relate to government services, laws, executive orders, press releases/conferences, and other actions of the Governor or state agencies.
- Participate in team meetings and provide verbal and written reports.
Requirements
- Proficient in Microsoft Office Suite
- Ability to analyze written and verbal communication
- Ability to produce concise, clear written and verbal communication
- Knowledge of operations of state agencies
- Attention to detail
- Bilingual in Spanish/English preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Office Suite
Soft skills
analytical communicationverbal communicationwritten communicationattention to detail