State of Florida

Program Administrator – SES

State of Florida

full-time

Posted on:

Location Type: Office

Location: Ft. Lauderdale • Florida • 🇺🇸 United States

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Salary

💰 $52,500 per year

Job Level

Mid-LevelSenior

About the role

  • Demonstrates leadership skills and assures that programmatic and Department performance measures are met
  • Develops quality assurance controls and monitors effectiveness including follow-up of corrective action plans with unit supervisors when monitoring reports show policy misinterpretation and/ or ineffectiveness
  • Provides leadership and motivation of his/her staff and assists line supervisors in evaluating individual staff members regarding agency expectations and adapting appropriate personnel actions as needed
  • Identifies staffing needs and provides consultation to supervisors in screening, interviewing, hiring, discharging and disciplinary action of subordinate employees
  • Insures the timeliness of Request for Personnel Actions under his/her span of control
  • Coordination and oversight of service center operations, including arranging for repairs and maintenance, assignment of office space, following up on corrections of building deficiencies and coordination of collocated costs for the building expenses
  • Manages all administrative responsibilities not limited to time-sheets, overtime and travel/mileage for his/her direct reports
  • Investigates and responds to client complaints, inquiries and criticisms. Responds to community sources relative to services provided within assigned areas of responsibility
  • Completion of all required administrative and performance reports within appropriate time frames
  • Development and coordination of relationships with other human service agencies and community resources within assigned area of responsibility
  • Addresses program/staff deficiencies when needed
  • This position will serve as the official Single Point of Contact, which is designated to coordinate the provision of auxiliary aids and services to the deaf or hard-of-hearing

Requirements

  • At least four years of extensive experience working in OESS Program, OESS compliance, supervisory or administrative experience preferred
  • Special note: State of Florida Employment applications must reflect most current position and all previous employment history in order to receive full consideration
  • Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview
  • Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview
Benefits
  • Basic state sponsored life insurance plan, underwritten by Minnesota Life Insurance Company at two times your annual salary, or, you can elect to enroll in the optional state life insurance plan up to an additional five times your annual salary
  • Low cost HMO and PPO Health Insurance options
  • Automatic enrollment in the State Group Disability Insurance Plan
  • Opportunity to enroll in the Senior Management Service Optional Annuity Program (Defined Contribution Plan)
  • You will be credited with 176 hours of annual leave hours upon appointment and 176 hours on your anniversary date thereafter
  • Eligible for the maximum annual leave payout at 480 hours upon separation (credits accrued on your last anniversary are prorated)
  • You will be credited with 104 hours of sick leave hours upon appointment and 104 hours on your anniversary date thereafter
  • Eligible for the maximum sick leave payout at ¼ of 1920 hours or 480 hours of unused sick leave upon separation with at least ten years of creditable state service (credits accrued on your last anniversary are prorated)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quality assuranceperformance measuresstaff evaluationpersonnel actionsadministrative responsibilitiesreport completionclient complaint investigationcommunity resource coordinationprogram compliancesupervisory experience
Soft skills
leadershipmotivationconsultationcommunicationproblem-solvinginterpersonal skillsorganizational skillsadaptabilityconflict resolutionteam management