Analyst

• This is a highly responsible, professional position in the Operational Procedures and Training Unit, within the Child Support Program, and reports to the Revenue Program Administrator for the Training team.
• This position coordinates the design and development of instructor-led and computer-based training materials, aligning with the Program’s strategic goals and revision schedule.
• The team member in this position must use strong research, writing, and editing skills to design and develop interactive training.
• Critical thinking and problem-solving skills are required to make independent decisions, evaluate and analyze information, and sequence information ensuring logical content flow.
• The team member must effectively manage multiple assignments simultaneously, meet deadlines, adjust priorities as needed, communicate assignment statuses, and work with minimal supervision.

Operational Training Development Analyst

Child Support Case Processing Analyst

Operational Procedure Development Analyst

Government Analyst II – Solution Center Analyst

MS Analyst II