Child Support Case Processing Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Largo • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $38,760 - $45,004 per year
Job Level
Mid-LevelSenior
About the role
- Performing customer support for child support cases
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Requirements
- Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
- Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer supportcommunicationproblem-solvingdecision-makingcoordinationresearchanalysisinterpersonal skills