Child Support Case Processing Consultant
State of Florida
full-time
Posted on:
Location Type: Office
Location: Largo • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $39,960 - $50,708 per year
Job Level
Mid-LevelSenior
About the role
- Processing inbound documents
- Scanning and attaching documents using a computer system
- Reviewing and updating information in a computer system
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
Requirements
- Currently employed with the Florida Department of Revenue.
- Two years of experience conducting research and analyzing information to make decisions.
- Two years of experience communicating with customers for the purpose of resolving inquiries.
- One year of Child Support Program experience.
- Relevant education may substitute for the required experience.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
document processingdata analysisinformation updatingcase issue resolution
Soft skills
communicationcoordinationresearchproblem-solving