Manager

• This position is responsible for organizing and directing digital media activities of the Department's Communications Office and creating written and graphic content for use in written responses, and presentations conducted by Executive Leadership.
• Creates written and graphic content to be used by the Department for various activities, such as responses to media and constituent inquiries, talking points, press releases, scripts, and internal and external communications.
• Assists with the production of graphics for social media, presentation slides, using Canva, Adobe InDesign, Adobe Photoshop, and Adobe Illustrator, as needed.
• Oversees and manages Department digital media accounts and serves as the Functional Coordinator for FDOT.gov, working collaboratively with program areas, districts, offices, and consultants overseeing and managing processes, approvals and improvements for FDOT’s digital channels.
• Supports SharePoint administrative updates from the Public Information Office (PIO) and Executive Team.
• Assists in the approval of notices on SharePoint and development of messaging templates for internal and external messaging.
• Implements digital media best practices, department branding, and emerging trends for all program areas, districts, and offices.
• Identifies and integrates social media metrics translating the data into actionable insights to support continuing growth of the Department's social media footprint.
• Assists internal and external customers in a professional and courteous manner through all channels, including the Office telephone and email inbox.

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