State of Florida

Distributed Computer Systems Analyst

State of Florida

full-time

Posted on:

Location Type: Office

Location: Tallahassee • Florida • 🇺🇸 United States

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Salary

💰 $42,561 - $55,000 per year

Job Level

JuniorMid-Level

About the role

  • Hardware/Software user workstation support: Configure workstation and laptops for new, existing and transferring employees.
  • Includes running profile prior to new employee arriving onsite and ensuring encryption, Virtual Private Network (VPN) and Radmin Viewer (remote access software) is installed on all laptops.
  • Configure peripheral devices for primary computer asset.
  • Configure the distributed computer systems with the appropriate hardware, operating system, application software, communication components.
  • Responsible for 2nd Level Technical and Administrative Support for department users, including hardware, software and communications components.
  • This includes diagnostic evaluation and technical troubleshooting of software and hardware problems.
  • Inform and teach division staff about department security standards and industry security best practices.
  • Provide new user education and continuing education on Department Policy and Procedures Chapter 8.
  • Utilize diagnostic tools and troubleshooting techniques to solve hardware, software, and communication problems.
  • Request and coordinate warranty/repair services on equipment, as needed.
  • Provide ongoing support of Regional Offices and Tax Collector offices.
  • Communicate effectively with technical and non-technical staff utilizing knowledge of basic data processing terminology and procedures.

Requirements

  • A bachelor’s degree from an accredited college or university and two (2) years of experience in computer systems analysis, computer programming or in planning or designing distributed computer systems.
  • A bachelor’s degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems and one (1) year experience in computer systems analysis, computer programming or in planning or designing distributed computer systems.
  • A master’s degree from an accredited college or university with major course of study in one of the computer sciences or in management information systems.
  • Three (3) years of experience as described above and either (1) completion of a 720 classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems.
  • Requires possession of a valid Class E driver license.
  • Moderate travel required.
  • Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
Benefits
  • Annual and Sick Leave benefits.
  • Nine paid holidays and one Personal holiday each year.
  • State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options.
  • Retirement plan options, including employer contributions.
  • Flexible Spending Accounts.
  • Tuition waivers.
  • And more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
hardware supportsoftware supporttechnical troubleshootingcomputer systems analysiscomputer programmingdistributed computer systemsdiagnostic evaluationencryptionVirtual Private Network (VPN)Radmin Viewer
Soft skills
communicationeducationtechnical supportproblem-solvingteam collaboration
Certifications
bachelor's degreemaster's degreeClass E driver license