Collections Specialist

State Collection Service, Inc.

Remote Collection Specialist handling inbound and outbound calls for medical and non-medical accounts. Requires prior collections or customer service experience with flexibility in scheduling.

Posted 6/30/2026full-timeRemote • Texas • 🇺🇸 United StatesJunior💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections and customer service, with a strong focus on compliance with FDCPA, FCRA, and HIPAA regulations. Proven ability to manage multiple tasks in a fast-paced environment while maintaining high levels of organization and teamwork.

Highest-signal resume keywords

Collections ExperienceCustomer Service SkillsData Entry AccuracyNegotiation SkillsRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CollectionsData EntryNegotiationCustomer Service

Soft Skills

OrganizationFlexibilityTeamwork

Industry Keywords

FDCPAFCRAHIPAACall Center

About the role

Key responsibilities & impact

Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
Utilize negotiating and customer service skills to achieve positive results
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Requirements

What you’ll need

1+ years’ experience working in a Collections, Call Center or Customer Service function
Ability to enter and update data on company and/or client systems in an accurate, timely manner
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills
The ability to work on multiple tasks simultaneously
Focus upon customer service and deliverables
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Ability to work successfully and cooperatively within a team-based environment

Benefits

Comp & perks

Health, Dental, Vision, Life and Disability Insurance
401K w/employer match
HSA/Flexible spending accounts
Paid time off starting at 90 days and annual profit sharing
7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided