Collections Specialist

State Collection Service, Inc.

Remote Collections Specialist responsible for inbound and outbound calls for medical accounts. Utilizing customer service skills and adhering to collection regulations in a fast-paced environment.

Posted 6/23/2026full-timeRemote • Alabama, Arizona, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Minnesota, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin • 🇺🇸 United StatesJunior💰 $16 per hourWebsite

About the role

Key responsibilities & impact

Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
Utilize negotiating and customer service skills to achieve positive results
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Requirements

What you’ll need

1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
Ability to enter and update data on company and/or client systems in an accurate, timely manner
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills
The ability to work on multiple tasks simultaneously
Focus upon customer service and deliverables
Demonstrates flexibility in scheduling and assignments

Benefits

Comp & perks

Health, Dental, Vision, Life and Disability Insurance
401K w/employer match
HSA/Flexible spending accounts
Paid time off starting at 90 days
Annual profit sharing
7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

negotiatingcustomer serviceorganizationmultitaskingflexibility